Fax
Install/Setup/Support
Look for signs of physical damage, such as cracks, loose parts, or breaks in the casing, paper tray, or buttons.
Verification of the condition and correct connection of the power and telephone line cables (no bends, cuts, or wear).
Verify that the fax turns on and off correctly.
Exterior cleaning: Remove dust and dirt from the casing.
Interior cleaning: Remove dust and paper debris. Cleaning of the paper feed rollers with isopropyl alcohol to ensure proper paper feeding and prevent jams.
Cleaning of the print and reading head (if applicable): If the fax uses a print head (such as in inkjet or thermal models), according to the manufacturer's recommendations.
Sending a test fax to verify reading and transmission.
Receiving a test fax to check how the fax answers incoming calls and that the printing mechanism works correctly.
Verify that all control panel buttons respond correctly.
Memory test (if applicable): Check the memory storage capacity for sending and receiving faxes when no paper is available.
Automatic Document Feeder (ADF) test (if applicable).
If necessary, adjust the pressure of the feed rollers to prevent slippage or multiple feeding.
Lubrication of moving parts (if recommended by the manufacturer): Lightly lubricate specific moving parts according to the manufacturer's instructions.
Verification of ink or toner level (if applicable): Check consumable levels and alert the customer if they are low.
Inspection of paper quality: Ensure that the correct type of paper is being used for the fax.
Report:
Document the maintenance tasks performed, any problems found, and the corrective actions taken.
Recommendations: Provide recommendations to the customer on the proper use of the fax, the recommended maintenance frequency, and any potential future problems that have been identified.
It is important to emphasize that some of these points may vary depending on the specific fax model and the technology it uses.
Fax
Install/Setup/Support
Look for signs of physical damage, such as cracks, loose parts, or breaks in the casing, paper tray, or buttons.
Verification of the condition and correct connection of the power and telephone line cables (no bends, cuts, or wear).
Verify that the fax turns on and off correctly.
Exterior cleaning: Remove dust and dirt from the casing.
Interior cleaning: Remove dust and paper debris. Cleaning of the paper feed rollers with isopropyl alcohol to ensure proper paper feeding and prevent jams.
Cleaning of the print and reading head (if applicable): If the fax uses a print head (such as in inkjet or thermal models), according to the manufacturer's recommendations.
Sending a test fax to verify reading and transmission.
Receiving a test fax to check how the fax answers incoming calls and that the printing mechanism works correctly.
Verify that all control panel buttons respond correctly.
Memory test (if applicable): Check the memory storage capacity for sending and receiving faxes when no paper is available.
Automatic Document Feeder (ADF) test (if applicable).
If necessary, adjust the pressure of the feed rollers to prevent slippage or multiple feeding.
Lubrication of moving parts (if recommended by the manufacturer): Lightly lubricate specific moving parts according to the manufacturer's instructions.
Verification of ink or toner level (if applicable): Check consumable levels and alert the customer if they are low.
Inspection of paper quality: Ensure that the correct type of paper is being used for the fax.
Report:
Document the maintenance tasks performed, any problems found, and the corrective actions taken.
Recommendations: Provide recommendations to the customer on the proper use of the fax, the recommended maintenance frequency, and any potential future problems that have been identified.
It is important to emphasize that some of these points may vary depending on the specific fax model and the technology it uses.